🔑 Common Uphold Login Issues & Solutions

1. Incorrect Email or Password

• Fix: Double-check for typos, especially with capital letters.
• If forgotten, click “Forgot password?” on the login screen to reset.

2. Two-Factor Authentication (2FA) Issues

• Fix: Ensure your authentication app (like Google Authenticator) is synced with your device’s time.
• If you've lost access, go to: support.uphold.com and search "2FA reset".

3. Account Locked

• Cause: Too many failed login attempts or security concerns.
• Fix: Wait a few minutes, then try again or contact Uphold support.

4. Browser Problems

• Fix:
  • Clear your cache/cookies.
  • Try incognito mode.
  • Switch browsers (Chrome, Firefox, Safari).

5. App Glitches (Mobile Login)

• Fix:
  • Update the Uphold app.
  • Force-close and reopen the app.
  • Reinstall the app if needed.

6. Email Verification Not Received

• Fix: Check your spam/junk folders.
• Add no-reply@uphold.com to your contacts and request a new verification email.

7. Geo-restrictions or VPNs

• Fix: Disable VPNs temporarily and ensure you’re in a supported country.

🛠 If You're Still Locked Out

Contact Uphold Support:

• Link: https://support.uphold.com
• Tip: Include your registered email and a detailed description of the problem (but never share your password).

✅ Tips to Prevent Future Login Issues

• Enable 2FA and back up your codes.
• Use a password manager.
• Keep your email account secure.

Would you like help drafting a message to Uphold support or checking the current system status?